At DeGroodt Hardscapes, we believe informed customers make confident decisions. Below are answers to some of the most common questions we receive about our hardscaping and outdoor construction services. If you don’t see your question here, feel free to call us directly. We’re always happy to help.
We specialize in residential hardscaping and outdoor construction services, including:
We are based in Pine Bush, New York, and proudly serve surrounding communities. For privacy and security reasons, we do not list our physical address online. Please call us directly to confirm service availability in your area.
Yes. DeGroodt Hardscapes is a professional, family-owned and operated business. We take pride in delivering personalized service, honest communication, and high-quality workmanship on every project.
Yes, we primarily focus on residential hardscaping projects for homeowners looking to upgrade their outdoor spaces.
You can request an estimate by calling us directly or filling out our online contact form. After reviewing your needs, we’ll schedule a consultation to assess your property and provide a customized estimate.
Yes, estimates are typically provided at no cost. All estimates are based on visual inspections and the information you provide and are subject to change if site conditions differ.
Small projects may take only a few days, while larger installations can take several weeks. We’ll provide an estimated timeline during your consultation. Project timelines vary depending on:
Yes. Most projects require an upfront deposit before work begins. Remaining balances are typically due upon completion or according to the payment schedule outlined in your agreement.
Accepted payment methods will be discussed during your consultation. Please contact us directly for current payment options.
Yes, changes can be made through a written change order. Please note that changes may affect pricing and project timelines.
Permit requirements vary by municipality and project type. In some cases, homeowners are responsible for obtaining permits unless otherwise agreed upon in writing.
Yes. Because hardscaping is outdoor construction, weather can impact scheduling and timelines. Rain, snow, or extreme temperatures may cause delays. These delays are normal and unavoidable.
Concrete is a natural material and may develop hairline cracks over time due to temperature changes, settling, and ground movement. These are normal characteristics and not considered defects.
Some fading is normal over time due to sun exposure and weather. Natural variations in color and texture are also common and not considered flaws.
We stand behind our workmanship; however, outdoor construction is affected by natural forces. We do not guarantee against cracking, settling, soil movement, or weather-related changes unless stated in writing.
Before work begins, we ask homeowners to:
This helps keep everyone safe and prevents delays.
Cancellations must be submitted in writing. Depending on project status, material orders, and labor scheduled, cancellation fees may apply.
We take care to minimize disruption, but excavation and construction equipment may impact the surrounding landscaping. Minor disturbance is normal during outdoor construction.
Yes. We offer drainage solutions designed to help manage water flow and protect your property from pooling or erosion.
Yes! We showcase project photos on our website and may also share examples during your consultation.
With your permission, we may photograph completed projects for marketing purposes, such as our website or social media. We never share personal information.
Yes, DeGroodt Hardscapes carries general liability insurance. Homeowners are responsible for maintaining their own property insurance.
We encourage open communication. If you have any questions or concerns, please contact us right away so we can address them promptly.
We treat every project like it’s our own home. Homeowners choose us because we are:
Getting started is easy; simply give us a call. We’ll discuss your project, schedule a consultation, and help bring your outdoor vision to life.
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